Residential Gas Services - Yates Plumbing and Gas

The following topics are discussed below:

Introduction
Natural gas distributors
LPG distributors
Common gas problems
Our service
Gas pricing
Testing
Future Projects
CURRENT PLUMBING SPECIALS

Introduction

Residential gas installations cover all the work involved in running a service line from the gas supplier’s gas source to the burner outlet.

If you live in a gas network area, your gas supply will be natural gas, otherwise it will be LPG.

Follow the link below to find out where the natural gas network runs in QLD.

https://www.apa.com.au/globalassets/documents/regulatory/gdi-allgas-network-map-090113.pdf

Natural gas network distributors

There is an interconnected gas pipeline network that links Queensland, New South Wales, Victoria, South Australia, Tasmania, and the ACT.

Australian Gas Networks supplies the Brisbane CBD, northern suburbs of Brisbane, Ipswich, Gladstone, Rockhampton, Bundaberg, Maryborough, and Hervey Bay.

Faults & emergencies: 1800 427 532
General enquiries: (07) 3267 9511

Allgas Energy (part of the APA Group) supplies the southern suburbs of Brisbane, Gold Coast, Toowoomba, and Oakey.

Faults & emergencies: 1300 763 106
General enquiries: 1300 766 338

LPG Gas Network Suppliers

LPG gas cylinders can be picked up at a hundred different sites around Brisbane, but they all come from one of these two sources:

Origin
AGL

Common Gas Problems and Solutions

Gas faults come in all shapes and sizes. It is important to note that gas can kill, and you should not attempt to fix a gas fault yourself. Use the table below as an identification tool only, to help your gas fitter fix the fault. Many gas fitters will have a set price for fixing certain components.

Problem	Fault	Solution

No gas at my appliance	LPG cylinders empty	Exchange the cylinder
	Gas meter OPSO regulator tripped	Call a gas fitter to reset
	Pipe blockage	Call a gas fitter to locate and remove the blockage
	Jet blockage	Call a gas fitter to remove the blockage or install new jets
	Appliance regulator is on the wrong way around	Call a gas fitter to switch around the regulator
	Gas supply capped off by supplier or gas fitter	Call your supplier or gas fitter to investigate why the supply is capped and ask them to remove if safe.

Problem	Fault	Solution
Gas Pressure too Low	Appliance regulator set too low	Call a gas fitter to increase the regulator pressure
	You are in a low-pressure gas area	Call your gas supplier. They may be able to provide more pressure.

Gas Pressure too High	Appliance regulator set too High	Call a gas fitter to decrease the regulator pressure
	You are in a high-pressure gas area	Call your gas supplier. They will be able to decrease your supply pressure to around 3kpa.

Problem	Fault	Solution
The gas burner will not hold the flame	Faulty thermocouple	Get your gas fitter to replace your thermocouple

The Burner flame will not light without a match	Faulty Ignitor	Get your gas fitter to replace your ignitor

There is very little difference between my high and low flames	Adjustment not set	Get your gas fitter to adjust the flame settings to suit high and low flames.

Our gas flame is very orange	Wrong gas/air settings	Call your gas fitter asap
	Incorrect Jets	Call your gas fitter asap

We can smell gas	Gas Leak	Call your gas fitter asap

We purchased an LPG appliance rather than Natural Gas.	Wrong gas jets/ regulator	Call your gas fitter to convert your appliance to the right gas. Do not use until this is done.

Our Gas Service

I believe that we differ from most plumbing and gas services, as we design our gas installation with the finished product in mind. I have noticed that this is the best for you to get consistent results regarding great functionality and safety from the installation.

We offer up-front pricing for all new gas installations. Our basic prices for gas appliance and gas pipework installations can be found using our pricing calculator.

All our installations are tested for gas tightness and operating pressures and then run through a functionality test.

Residential Gas Pricing

For all your gas installation pricing, visit our pricing calculator to get a labour cost on your gas installation today.

Generally, when it comes to gas servicing, it can sometimes be hard to narrow down a price without all the information.

For example, the gas fitter may have to strip the gas appliance down to get a part number and then order it in. On the second visit, the gas appliance and the new component can be reassembled and tested.

I have listed some gas installation jobs below with estimated time frames next to each. Obviously, not all gas jobs are the same. Use the list below as a basic guide for a basic job.

Gas Meters – 1 meter of pipe – 1.5 hours

Hot Water Systems – 3 hours for plumbing and the gas (Replace old with new, external)

Cook Tops – 1.5 hours

Ovens – 1.5 Hours

Pool and Spa Heaters – Gas connection and commission only (1 meter of pipe) – 3 Hours

Gas Pipework and Gas Appliance Testing

All our gas systems are comprehensively tested through all the stages of installation to ensure that there are no leaks and that the correct pressures are met.

Gas certificates and compliance plates will be provided to you once the work is complete.

Future Projects

As a previous client, you can now enjoy the benefits of being a Yates Plumbing and Gas Member. To view member benefits, go to our home page.

CURRENT PLUMBING SPECIALS

All our gas services installations currently receive:
- 10% off all future work
- one free hot water system check
- free water wise certificate for free (t&cs apply)

Jay McClure

05:22 30 Jan 20

Dan and his team have helped us out a few times now, they're always on time, get the job done efficiently and without... fuss. It's great to have a plumber you can trust! Highly recommend!read more

Courtney Downes

20:14 21 Jan 20

Had an emergency issue with our water at 5.30am this morning. No plumber could help me, but these guys answered... straight away and gave me immediate support over the phone. I really appreciate you going that extra mile, especially after I mentioned I will need to go through my landlord for repairs. So there was no billable fee. Have saved your number. Thank you so much.read more

Asida D

02:11 09 Jan 20

Dan goes out of his way to make it as cost effective as possible for us in replacing just parts instead of the whole... cisterns and toilets. Very reliable and punctual. I will use him again for our next coming project.read more

Mathew Ablett

21:40 06 Jan 20

We use Yates Plumbing and Gas for all of our commercial construction and fit out works. The nature of our work means we... need trades on site at all hours of the day and night and nothing is every a problem for the team at Yates. They perform quality work, they turn up when they say they will (often at short notice) and their rates are very competitive. I would highly recommend Yates to anyone in need of a good plumber.read more

William Barker

10:29 23 Dec 19

Awesome service, quick turn around and on a Saturday. Saved my bacon and allowed the business to stay open on Monday. ... Very helpful and great contacts for machinery hire. Once the job was finished I even got a hand to tidy up. Lifesaver!read more

Rod Jackson

05:55 04 Nov 19

Excellent service. Daniel was helpful when I first talked to him on the phone, dropped in on his way home to see if he... could fix the problem without new parts, and came back as soon as he could to finish the job. I will certainly contact Yates Plumbing and Gas next time I need plumbing servicesread more

James Leavitt

05:00 04 Nov 19

A big thank you to Daniel and his team at Yates Plumbing. They went out of their way to help install my ice maker and... gas oven. Fast and efficient and competitively priced. Anyone in need of a plumber should not hesitate to call Yates Plumbing.read more

lyn roth

05:30 18 Oct 19

We had a issue where we required a plumber rather quickly, Daniel took my call very early in the morning and was able... to help us out that day. Daniel was able to get to us early then he anticipated and he rang and arranged this. Daniel and Nathan arrived earlier than planned and quickly sorted out my issue. They were efficient, polite and cleaned up after themselves. I would highly recommend Daniel and his team anytime.read more

Trudi Hammond

12:17 06 Oct 19

Had Dan from Yates Plumbing do a small job at my place. Found very professional nothing seemed to be a hassle very... accommodating to what I needed. I certainly would recommend Yates Plumbing to friends or family. Thank guys, really appreciated that you could squeeze me in.read more

Ryan Cairns

03:08 06 Oct 19

I’ve been an employee of Yates plumbing and gas for 3 years now. Daniels knowledge of the industry is second to none... and ensures that quality work is delivered to his clients. I highly recommend Yates plumbing and gas for all plumbing needs.read more

Colleen Lloyd

00:09 06 Oct 19

Dan is well presented, punctual and professional. The job was completed quickly and well priced. I’d recommend Yates... Plumbing & Gas without hesitation.read more

Andrew Arnold

01:55 05 Oct 19

Prompt service and attention to detail. Will definitely use again. Like the follow up after service call to see if... service was to my satisfaction.read more

Lee Callan

03:14 30 Aug 19

Could not recommend Dan and Yates Plumbing and more highly . Ive been building high end residential and Commercial for... over 15 years and won't even consider another plumber in Brisbane. No missing about. Decent hard working . No surprises . a plumber you can trust ( that's rare )read more

Victoria Walker

06:20 23 Jul 19

Yates Plumbing and Gas did a test and commission of my parents gas stove: excellent service and a good fair price. I... thoroughly recommend this company. Good and honest service.read more

Dale Sweet

01:37 23 Jul 19

Thanks Yates plumbing and gas for a first class job. Job completed on time with a high quality of workmanship. The... great attitude of your team was the icing on the cake. Highly recommended.read more

Jennifer L

00:58 28 Jun 19

Contacted Dan about a small plumbing job I needed done. He didn't hesitate to take the job and worked with the limited... timeframe I had to get it done. Dan was friendly and helpful. He even helped me remove the old vanity I was intending to replace to ensure there wasn't an issue with the plumbing. I wouldn't hesitate to use Yates Plumbing and Gas again in the future. Thanks Dan!read more

Stretchy Bendo

05:48 19 Jun 19

Awesome service. Great communication. I booked a small job in via text.. communicated really well .. promised to come... and turned up. Did the job quickly .. and the job came in under estimated quoted over the phone. Very happy. Would recommend to anyone including my grand mother. Top bloke.read more